At Fabella Skin Therapy, I am committed to providing high-quality professional products and experiences. Because skin care products come into direct contact with the skin, I maintain a strict no-return and no-exchange policy.

For hygienic reasons, I DO NOT ACCEPT RETURNS/EXCHANGES once a product has been opened/used. Since I cannot guarantee its safety or purity after purchase, all product sales are final.

This policy ensures the highest level of safety, hygiene and product integrity for all my clients.

EXCEPTIONS:

• Damaged or defective: If you notice a product is damaged/defective, please contact me within 24hrs of purchase so I can assess the issue and provide a replacement if necessary.

• Severe allergic reactions requiring medical assistance: If you experience a severe allergic reaction that requires medical attention, please contact me within 7 days of purchase. I will review the situation and will issue any refund on a case-by-case basis.

Again, thank you for understanding that this policy ensures the highest level of safety, hygiene and product integrity for all my clients!

If you have any concerns about your purchase, feel free to speak with me in-studio or reach out at desiree@fabellaskintherapy.com or (805) 668-4009.